Australian owned & managed · Nationwide response
Experts in Hail Repair Management
ASG Hail is an Australian owned and managed company that has established a reputation among insurers and competitors as the market leading hail repair specialists.
Who we are
One team. End-to-end hail repair.
We are a functional, cohesive and resourceful business which thinks laterally, providing innovative repair solutions to our customers and insurance partners. We operate under core principles of reliability, integrity and technical excellence.
ASG has evolved our processes and procedures to produce an end-to-end repair capability, giving both insurers and customers a single reference point for hail repair management.
- Reliability at every stage
- Integrity in every partnership
- Technical excellence in every repair
Our vision
To be the industry leader and first choice for end-to-end hail repair management.
National capability
Ready when demand surges
Our industry-leading team of highly qualified and respected repair specialists works within a flexible management framework, giving ASG Hail a national response capability for catastrophe management.
Our ability to scale up during peak periods helps us complete claims expediently and deliver a better customer experience, while maintaining the technical standards our insurer partners expect.
How we work
Principles that guide every repair
Reliability
A cohesive team and evolved processes that support a consistent repair journey from claim to completion.
Integrity
Trusted relationships with customers and insurance partners, built around a clear point of contact.
Technical excellence
Qualified and respected repair specialists focused on innovative solutions and high repair standards.
Need a trusted hail repair partner?
FAQs
Frequently Asked Questions
Learn more about ASG Hail, our repair management approach and how we support customers and insurance partners.
What is paintless dent removal (PDR)?
Paintless dent removal is a repair method that massages dents out of a panel from behind, without needing fillers or repainting. It’s usually the fastest and least invasive way to fix hail damage, and it keeps your original factory paint intact.
What if my car needs more than PDR?
Some damage includes cracked paint or dents too sharp for paintless repair, and in those cases we use a combination repair, blending PDR with panel and paint work. We’ll always explain which method your vehicle needs and why before we start.
Do I deal with my insurer, or does ASG Hail handle that?
We work directly with your insurer throughout the claim, from the initial assessment through to final approval, so you’re not left managing that process alone. You’ll still hear from your insurer at points, but we keep everything moving on the repair side.
What if there’s pre-existing damage on my car?
We complete a pre-existing damage report with you before repairs begin, so anything not related to the hail event is identified upfront. If you’d like extra work done at the same time, we can quote that separately as a private repair.
Will I get updates while my car is being repaired?
Yes. Our team calls, messages or emails you with progress roughly every 3 to 5 days, so you’re not left wondering what’s happening with your vehicle.
What happens if a part is delayed?
Occasionally a required part is delayed by a supplier, and if that happens we’ll let you know straight away and talk through how it affects your timeline. We check parts availability before scheduling your repair to keep this as rare as possible.