Windscreen Replacement
Windscreen Replacement & Repair Services
Need windscreen replacement, whether it is a chip that has spread into a crack or storm damage that has broken the glass? ASG Hail replaces windscreens with OEM-standard glass, whether you are claiming through your insurer or paying for the job yourself.
We fit the glass, recalibrate any safety systems that need it, and get your car back to you the same day in most cases.
Make an Enquiry
Tell us your vehicle details and what the glass damage looks like.
Who you are dealing with
Windscreen Replacement You Can Trust
Whether your insurer has referred your claim to us or you have come to us directly, our team follows the same process every time: OEM-standard glass, the recalibration your vehicle needs, and a technician who explains what is happening at each step.
If Your Insurer Has Referred You to ASG Hail
We confirm the glass and calibration needed with your insurer, book a fitting time that works for you, and manage the paperwork on your end.
For Insurance Companies
We provide policyholders with OEM-standard parts, in-house ADAS recalibration where required, and clear reporting that keeps claims moving without unnecessary back-and-forth.
One team, start to finish
About ASG Hail
Our windscreen replacement team works out of the same facilities as the rest of our repair network, so a cracked windscreen picked up alongside hail or storm damage does not mean a second business, booking, or wait. It is fitted as part of the same repair, by the same team.
For a standalone windscreen job, the process is just as straightforward: assess the damage, confirm what is needed with your insurer if you are claiming, fit OEM-standard glass, and recalibrate any safety systems that rely on it.
Our methods
How We Replace Your Windscreen
The fitting
OEM-Standard Glass and Fitting
We fit OEM-standard windscreens using manufacturer-approved adhesives, matched to your vehicle’s make and model rather than a generic fit. That keeps the seal, noise level, and structural strength in line with the glass it replaces.
Safety systems
When ADAS Recalibration Is Needed
Most modern vehicles have a camera or sensor mounted to the windscreen for features like lane departure warning or adaptive cruise control. Replacing the glass means that camera has to be recalibrated before it can be trusted again, and we manage that recalibration as part of the same visit.
The difference
Why Choose ASG Hail for Windscreen Replacement?
Here is what sets ASG Hail apart when it comes to replacing your windscreen:
OEM-Standard Glass, Every Time
We fit glass that matches your manufacturer’s original specification, not a generic aftermarket substitute.
Recalibration Managed for You
ADAS recalibration happens at the same facility as the fit, so your car is not sent elsewhere for a second appointment.
One Point of Contact if You Are Claiming
If your insurer is involved, you deal with the same person from quote through to collection.
Fitted Fast
Most windscreen replacements are completed within a few hours, not days.
Facilities Nationwide
Backed by a nationwide technician network for regional and remote jobs.
Our process
Our Windscreen Replacement Process
From your first call to driving away with new glass, here is what happens:
1
You Get in Touch
Call us directly or have your insurer refer your windscreen claim, whichever applies to you.
2
We Confirm the Glass and Any Recalibration Needed
We check your vehicle’s make, model and safety features to confirm exactly what glass and calibration your car requires.
3
Your Old Windscreen Is Removed
Technicians carefully remove the damaged glass and prepare the frame for the new fit.
4
Your New Windscreen Is Fitted and Cured
The replacement glass is bonded in place using manufacturer-approved adhesive, then left to cure for the required safe drive-away time.
5
Recalibration and Final Check
Any ADAS systems tied to the windscreen are recalibrated and road tested before your car is handed back.
How Long Does It Take?
Most Windscreen Replacements
A few hours
Completed within a few hours, including fitting and adhesive cure time.
With ADAS Recalibration
Add 1–2 hours
Add roughly 1 to 2 hours for calibration and a road test, depending on your vehicle.
Glass Availability
Possibly 1–2 days
Some vehicle-specific glass needs to be ordered in, which can add a day or two if it is not already in stock.
We will confirm your specific timeframe once we have checked your vehicle’s glass and calibration requirements.
Our work
Our Work Gallery
See examples of work we have completed, from chip damage through to full storm-related replacements.
Reviews
What Our Customers Say
★★★★★
“Great service for my hail damage insurance claim. ASG Hail made the whole process easy from assessment through to repairs, keeping me updated the entire time, even calling about a delay waiting on a part. When I mentioned I was going on holidays, they made sure my car was ready before I left. Friendly, professional, and great communication throughout.”
★★★★★
“Justin and the team have been awesome, prompt, professional, and great communicators. They fixed hail damage superbly, my car was covered in dents on drop off and came back without a single one.”
★★★★★
“I recently had my vehicle repaired by ASG Hail after hail storm damage, and I could not be happier. Gary and his team did an excellent job restoring my car, the quality was outstanding and it looks as good as new. The turnaround was incredibly quick, ready for collection after just a few days.”
Partnerships
Trusted by Insurers Nationwide
Insurers refer windscreen and auto glass replacement work to ASG Hail because our fitting standard and recalibration process are consistent across every job, which keeps claims moving without extra back-and-forth.
More from ASG Hail
Explore Our Other Services
Car Insurance Repairs
Read more about how we manage an insurance claim from assessment through to collection.
Hail Damage Repairs
See how we assess and repair hail dents, including which method your vehicle needs.
Paintless Dent Removal
Our first choice for repairing hail dents without touching your factory paint.
ADAS Calibration
Cameras, radar and sensors recalibrated and road tested after a windscreen or panel repair.
Where we work
Serving Australia-Wide
Windscreen replacement is available at every ASG Hail facility nationwide, with a response team of technicians for regional and remote jobs, including:
New South Wales
- Charmhaven
- Coffs Harbour
- Mulgrave
- Penrith
- Rutherford
Queensland
- Archerfield
- Pinkenba
- Yatala
FAQs
Frequently Asked Questions About Windscreen Replacement
Something not covered here? Ask us before you book your car in.
How much does windscreen replacement cost?
Cost depends on your vehicle’s make and model, the type of glass required, and whether ADAS recalibration is needed. Get in touch and we will provide a clear quote before any work begins.
Is there windscreen replacement near me?
ASG Hail operates repair facilities nationwide, with a response team of technicians for other areas. Call 1800 063 368 and we will confirm your nearest option.
Will my insurance cover windscreen replacement?
Many comprehensive policies include separate windscreen or glass cover, often with a lower excess than the rest of your policy. Check your policy wording, or contact your insurer directly to confirm what applies to your claim.
Do I need ADAS recalibration after a windscreen replacement?
If your vehicle has a camera or sensor mounted on the windscreen for features like lane departure warning or adaptive cruise control, yes. We check this as part of every windscreen replacement and manage the recalibration where it is needed.
Can a chipped windscreen be repaired instead of replaced?
Sometimes. Small chips outside your direct line of sight can often be repaired rather than replaced, provided they have not spread into a crack. Larger cracks or chips in the driver’s field of view usually need a full replacement.
What is the difference between windshield replacement and windscreen replacement?
Windshield and windscreen refer to the same part of your car, the front glass panel. We use windscreen, in line with Australian terminology, but the service is the same either way.
Do I need to book my car in, or can it be done on-site?
That depends on your vehicle and location. Get in touch with your car details and where you are based, and we will confirm whether we can come to you or if it is best done at one of our facilities.
How long does a windscreen replacement take?
Most replacements are completed within a few hours, including adhesive cure time. If ADAS recalibration is required, add roughly another 1 to 2 hours.
Need Your Windscreen Replaced?
Get in touch with your vehicle details and we will confirm the glass you need, whether ADAS recalibration applies, and how soon we can get you booked in.