Hail Damage Repair
Expert Hail Damage Repair Services
Is your car battered by hail damage? If your insurer has referred you to ASG Hail, or you are comparing repairers before your claim is finalised, we provide auto hail damage repair and paintless dent removal, working directly with insurers from assessment through to collection.
We understand the frustration hail damage brings to vehicle owners and insurers alike. Our goal is to be the go-to solution for hail dent repairs, with expertise and reliability that sets us apart. Below is how hail damage repair works, and how we get your vehicle back in pristine condition.
Make an Enquiry
Tell us about the hail damage and we will confirm your next step.
Hail Event Response
Our team are responding to the hail events that have occurred around the country. We thank you for your patience as we contact our customers on the next steps of the process.
If you have glass damage, please contact your insurer to discuss this. If you need emergency repairs, call us on 1800 063 368 and we will organise this.
Who you are dealing with
Hail Damage Repairer That You Can Trust
Every hail damage assessment, repair and quality check for your vehicle happens through the same in-house team, rather than being handed between an assessor, a repairer and a detailer at different businesses. That single chain of responsibility is what keeps our reporting consistent enough for insurers to approve quickly.
Paintless dent repair is the method we reach for on most hail jobs, since it restores the panel without sanding, filling or repainting. For damage that goes beyond what PDR can fix cleanly, we move straight into a combination repair using our own facilities, rather than sending your car elsewhere.
If Your Insurer Has Referred You to ASG Hail
You are in good hands. Our expertise in hail dent repair means your vehicle is restored to its original condition, and we manage your claim directly with your insurer from assessment through to collection, so you are not left juggling calls between us and them.
For Insurance Companies
We are your partner for handling hail damage claims. Our end-to-end claim management gives you a seamless process, fair pricing based on damage severity, and a single point of contact for efficient communication.
Every site. One standard of repair.
About ASG Hail
ASG Hail was built around a simple response to a specific problem: when hail hits at scale, most repairers cannot handle the volume without long delays or handing work off to subcontractors. Our nationwide technician network exists for exactly that scenario, so a state-wide storm event does not mean a longer wait or a drop in repair standard for your claim.
That scalability does not come at the cost of consistency. Every vehicle, from a handful of light dimples to a heavily storm-affected panel, goes through the same assessment, repair and quality-check process at one of our facilities in New South Wales or Queensland.
Our methods
How We Remove Hail Dents From Your Car
When it comes to hail dent removal and car hail damage repair, we use two main techniques to get your car looking its best.
Paintless Dent Repair (PDR)
PDR is the method we reach for first on most hail claims. Technicians work each dent from behind the panel with precision tools, easing the metal back into shape without needing paint, filler, or a full respray.
Combination Repairs
When a dent is too sharp, too deep, or sits alongside cracked paint, PDR alone will not get a clean result. In those cases we bring in panel and paint work alongside PDR to finish the repair properly.
The difference
Why Choose ASG Hail?
Here is what sets ASG Hail apart when it comes to hail damage repair:
One Team, Start to Finish
The technician who assesses your hail damage is on the same team that repairs it and hands your car back, with no subcontractors added along the way.
Storm-Ready Capacity
Our technician network expands within days of a major hail event, so a large-scale storm does not push your repair further down the queue.
Insurer-Standard Repairs
Every quote and repair follows the standard insurers expect, which is why claims involving ASG Hail typically move through approval without added back-and-forth.
One Person to Call
You get a single contact for your insurance repair claim, rather than a different voice each time you follow up.
Detailed Before You Collect
Beyond the repair itself, your car is washed and detailed before you drive it away.
Purpose-Built Repair Sites
Our facilities are set up specifically for hail and dent work, not a general panel shop fitting your car in between other jobs.
Our process
How Does It Work?
From the moment your hail damage is reported to the moment you collect your car, here is what happens:
1
Your Claim Comes To Us
Your insurer refers the job to ASG Hail, or you contact us directly if you would rather organise the repair yourself first.
2
We Assess and Quote
A technician inspects the hail damage in person, then sends photos and a repair quote to your insurer along with a proposed date.
3
Condition Recorded Before We Start
On drop-off, we log any pre-existing damage and film a date-stamped walk-around, so there is a clear record of your vehicle’s condition going in.
4
Your Vehicle Is Repaired
Our own technicians carry out the paintless dent removal or combination repair, with an update sent every few days rather than left to chase.
5
Final Check and Collection
We run a quality check against insurer standard, wash and detail the vehicle, and settle any payment due when you pick it up.
How Long Does a Hail Damage Repair Take?
Paintless Dent Removal
3–5 working days
The majority of hail claims we see involve dents with the paint still intact, which is exactly what PDR is fastest at.
Combination Repair
7–10 working days
Cracked paint or a dent positioned awkwardly on the panel usually means adding panel and paint work to the PDR process.
Severe, Multi-Panel Damage
Up to 4 weeks
Widespread hail damage across several panels takes longer mainly because of parts lead times, not the repair work itself.
These figures shift depending on what parts are needed and how the assessment turns out for your specific vehicle.
Our work
Our Hail Damage Repair Gallery
Take a visual journey through our gallery. Every dent tells a story of transformation.
Reviews
What Our Customers Say
★★★★★
“Great service for my hail damage insurance claim. ASG Hail made the whole process easy from assessment through to repairs, keeping me updated the entire time, even calling about a delay waiting on a part. When I mentioned I was going on holidays, they made sure my car was ready before I left. Friendly, professional, and great communication throughout.”
★★★★★
“Justin and the team have been awesome, prompt, professional, and great communicators. They fixed hail damage superbly, my car was covered in dents on drop off and came back without a single one. When I had concerns about parts being replaced, they reassured me with a clear explanation and adjusted accordingly.”
★★★★★
“I recently had my vehicle repaired by ASG Hail after hail storm damage, and I could not be happier. Gary and his team did an excellent job restoring my car, the quality was outstanding and it looks as good as new. The turnaround was incredibly quick, ready for collection after just a few days.”
Partnerships
Trusted by Insurers Nationwide
Many leading insurers trust ASG Hail for hail damage repair. Our commitment to excellence and proven track record make us a reliable partner for insurers looking to provide top-notch service to their customers.
More from ASG Hail
Explore Our Other Services
Car Insurance Repairs
Read more about how we manage a car repair insurance claim from assessment through to collection.
Paintless Dent Removal
Our first choice for repairing hail dents without touching your factory paint.
Windscreen Replacement
OEM-standard glass fitted to your make and model, with recalibration handled in the same visit.
ADAS Calibration
Cameras, radar and sensors recalibrated and road tested after a windscreen or panel repair.
Where we work
Hail Repair Specialists Serving Australia-Wide
Hail damage repair is available at every ASG Hail site nation-wide, and when a major storm hits, our response team kicks in with extra technicians so we can scale up quickly:
New South Wales
- Charmhaven
- Coffs Harbour
- Mulgrave
- Penrith
- Rutherford
Queensland
- Archerfield
- Pinkenba
- Yatala
FAQs
Frequently Asked Questions About Hail Damage Repair
Something not covered here? Ask us before your claim is finalised.
How does hail damage a car?
Hailstones can leave a pock-marked pattern of dents and dimples across the hood, roof and boot. Larger hail can dislodge side mirrors, jam doors, or crack windshields and windows, exposing the inside of your car to water damage. The size of hailstones and the speed they fall at both affect how severe the damage is. Send us the details and we will assess your vehicle.
Can I fix hail damage myself?
It is possible in theory, but it is a difficult job that depends on the extent of the damage, your experience, and the tools available to you. Hail damage repair usually involves careful work to restore both the panel shape and the paint finish, so it is worth getting professional help. Attempting it without the right experience and equipment can lead to a poor result and lower your vehicle’s value.
Does insurance cover hail damage?
Coverage depends on your specific policy. Collision coverage applies to damage from hitting another vehicle or object, and typically does not cover hail damage. Comprehensive coverage applies to non-collision events including hailstorms, so if you hold comprehensive coverage, your hail damage repair is likely covered.
What should I do to prepare my car for a quote or repairs?
Wash your car without wax, since a clean surface without reflections makes the hail dents easier to assess. Take clear photos of the damage from a few angles for your own records. Keep your insurance policy number handy, since you may need it during quoting. Remove personal belongings before drop-off to avoid loss or damage during repairs.
Is there hail damage repair near me?
We operate repair facilities nation-wide, and our response team scales up quickly after major storm events, so there is likely a hail damage repair option near you. Call 1800 063 368 and we will confirm your nearest option.
What is paintless dent repair (PDR)?
PDR is a repair method used to fix dents without fillers or paintwork. Our technicians use specialised tools to manipulate the metal or aluminium back to its original shape. This reduces repair time significantly compared to traditional smash repair methods, so your vehicle is off the road for a fraction of the time.
What are the benefits of PDR?
PDR is less invasive than traditional repair methods, retains your original panels and factory paint, and takes as little as 3 to 5 working days, meaning less time off the road. It is also a more environmentally friendly repair method.
What are combination repairs?
Where PDR is not viable due to the severity of the damage, we repair the panel using a combination of paintless dent repair, paint work, and panel replacement where needed. We have the resources and facilities to provide combination repairs as part of our end-to-end solution.
How long will my vehicle be off the road?
This depends on the extent of the damage, the repair method needed, and parts availability. As a guide, PDR takes 3 to 5 working days, smaller combination repairs around 7 to 10 working days, and more severe combination repairs with multiple panel replacements can take up to 4 weeks. We check parts availability before scheduling, and we will keep you updated if a third-party supplier causes a delay.
Who is ASG Hail?
ASG Hail is an Australian owned and managed company. We have built a reputation with insurance partners and vehicle owners alike as a market-leading hail repair business. We operate with a focus on reliability, integrity and consistent technical excellence, backed by a nationwide technician network that lets us respond to large-scale hail events as well as smaller, regional storms.
Ready to Get Your Hail Damage Assessed?
Send us a few details about the damage and we will confirm your next step, whether that is booking an assessment now or waiting on your insurer’s go-ahead.